Broken mug/s? Please email us at firstname.lastname@example.org with photos of: 1. The outside of the package, 2. The inside, and 3. The damaged mug/s. We'll promptly arrange a free re-order after receiving the pictures.Have another question? Email us at email@example.com with any questions or concerns and we will get back to you within 24 hours! Please remember to also check your “spam”, “promotions” or “social” folders for our reply.